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Before signing contract
    1.Introduce the information on HRB products to foreign customers and help them select the bearings they need.
    2.Help foreign customers train their personnel;
    3.Offer foreign customers counseling in technique and quality, and track the quality of sold bearings.

During the transaction of contracts
    1.Assist foreign customers with products bidding and supply the customers with appropriate technological documents;
    2.Give customers ¡°two guarantees¡±;
    3.Inform the customers of mounting, using, and maintain bearings, and provide solutions to the quality problem arising the above process.

after-sale service
    1.Seek the opinions from customers by telephone, fax, emailm, visits, etc.
    2.Try to find out the applications of bearings, and handle the possible problems of bearing quality.
    3.get acquainted with the customers' needs for quality and performance of bearings, etc;
    4.Make the best of the information of the quality of bearings.

Giving customers ¡°two guarantees¡± means replacing the unqualified bearings with the the qualifie bearings, or recalling the unqualified bearings, on condition that:
    1. the above-mentioned bearings are directly by HRB;
    2. the quality of the above-mentioned bearings do not meet the requirements agreed in the contracts.

    The bearings that rust due to the poor storage or that appear with the problems of quality owing to the inappropriate selection of, or mounting of ,or application, do not come under the ¡°two guarantees¡±

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Address:Baoying An Yidong Road, Yangzhou City, No. 99 Zip Code:225800